The Humility Factor
The majority of business owners will laugh at the idea that the
life of an entrepreneur is one of luxury, lesser hours and
relaxation. The majority has spent countless hours slaving away
and building their business with a great amount of blood, sweat
and tears that has gone into it. Naturally this creates a
strong emotional connection between the owner and the business
itself. It goes without saying therefore that these company
owners can easily be offended when a business analyst comes in
and tell him/her where they went wrong in managing their
company. This is sometime referred to as the humility
factor.
So what is it all about, and how should I, as the business
owner, deal with it?
Be Ready
Very simply, be prepared to have your life’s work criticised
and analysed from top to bottom. Always bear in mind that the
whole idea of the exercise is to get some out of the box
thinking into the company in order to add perspective that may
just better the company. The criticism should therefore be
viewed as constructive. Don’t take it personal.
Stand your ground
Humility doesn’t always imply to keep quiet and just sit there.
Remember, business consultants aren’t gods. As much as they
often would like to think differently, they don’t always have
the right answers. The reality is that you know your business
better than any other person, so ultimately you will know in
your heart what will and what won’t work. If critique gets over
the top, call a stop to it and stand your ground. This leads me
to my next point…
Debate
The best solutions are often offered not by just one person,
but by engaging in constructive debate and talks. Two heads are
better than one. You usually hit the sweet spot when you and
the consultant sit down, share ideas and come up with the best
possible solution to your company’s needs.
Have fun
The last word of advice is to not take things so seriously.
This is probably impossible for most - the idea that your
life’s work should be handled casually. Most entrepreneurs
started their business in the first place either out of passion
for their sector or a longing to be free from the corporate
life. Keep this in mind and have some fun and enjoyment out of
the process.
With the right attitude and frame of mind, welcoming your
consultant into your business should be no problem at all. Soon
you’ll find that the two of you get on like a house on fire!
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